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Certificate in Business Skills - Course - Distance

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Comments about Certificate in Business Skills - Course - Online

  • Objectives
    The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities
  • Entry requirements
    There are no particular entry requirements but students must be committed, and have access to a business or voluntary sector organisation in order to complete the course work.
  • Course description

    This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary sector organisations.  People not currently in work but seeking employment will also find the programme of value, but will need to identify a host organisation on which to base their assessment.  The programme is most suitable for people wishing to enhance their business skills and also for those seeking an introductory programme before studying for professional qualifications.


    The programme is offered by distance learning, enabling students to complete their studies at work or at home over a timescale which suits their other commitments.  No formal attendance at college is required but tutor support is included.

    Each module carries separate accreditation, enabling students to gain recognition for their chosen module[s]

    Participants completing ANY FIVE course titles to form their programme of study will be eligible for a full Certificate in Business Skills

    Each module will take about 20 hours to complete, including the assessment. Students may register whenever convenient and assignments can be submitted at any time.

    Choose five modules from the 23 titles listed overleaf covering

        * Marketing
        * General Management
        * Finance

    You will receive; five course manuals with exercises and activities, studyguide to help you plan your studies, tutor support by email, reading list and assessment materials.


    Tutor support is provided by telephone and/or email.  Your tutor will contact you soon after registration to provide an induction and agree the timescale for the course.

    Students are assessed through an assignment based on their application of the knowledge to a real organisation.  Consequently the assessment will be work based, under supervision.


    01 Marketing Your Business
    Set your objectives… create your plan…. achieve it through better marketing skills

    02 Advertising and Promotion

    How to get your message across to customers

    03 Direct Marketing
    How to identify customers as individuals… understand their needs…and build a profitable relationship
    04 Personal Selling Skills
    How to profit from improved face-to-face selling techniques

    05 Customer Care
    How to gain a competitive edge by achieving long-term customer satisfaction

    06 Customer Care on the Telephone
    How to manage telephone contacts successfully and efficiently

    07 Reception Skills
    Creating the right impression when receiving guests and visitors


    08 Book-keeping
    First steps in financial record keeping for the smaller business

    09 Annual Accounts and the   Inland Revenue
    How your accounts are prepared.  What they mean to you, your creditors and the Inland Revenue

    10 Taxation
    A guide to personal and business taxation

    11 Management Accounting
    How management accounts help your business survive and prosper

    12 Credit Control
    How to manage credit and recover debt

    13 Accounting with Computers
    A guide to how computers can help with accounting

    14 Costing and Pricing
    How costing and pricing can help you to make better business decisions


    15 Effective Management
    How to plan, make decisions, lead and motivate

    16 Employing People
    How to recruit, motivate and part with staff

    17 Managing Performance
    How to promote good relations and improve performance with staff

    18 Communicate for Profit
    How to get your message across via telephone, letters and personal contact

    19 Time Stress and Crisis Management
    Coping with time, and dealing positively with stress and crisis

    20 Negotiating Skills
    How to find solutions to problems which will be acceptable to all parties

    21 Health and Safety at Work
    The law and good practice in ensuring a safe and healthy workplace

    22 Using IT in Your Business
    Getting the most from Information Technology

    23 Start Your Own Business Workbook
    Advice and guidance on planning and starting a new small business

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