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Course - Logistics and Supply Chain Management

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  • Objectives
    By the conclusion of the specified learning and development activities, delegates will be able to:

    -Identify and explain Logistics definitions and concepts that are relevant to Managing the Supply Chain;
    -dentify how Supply Chains complete in terms of time, cost, quality and sustainability. Also, how there are supportive capabilities and soft objectives;
    -Show how different Supply Chains may adopt different and distinctive strategies for competing in the marketplace.
    -Develop the marketing perspective on Logistics and the need for close coordination between the two function;
    -Explain how customer segmentation works, and to emphasise its importance to logistics;
    -Outline the role of demand forecasting and the links with marketing;
    -Explain the connection between quality of service and customer loyalty;
    -Show how current segmentation practice can be re-engineered to set logistics priorities.
    -Explain the concept of value and its implications for managing the supply chain;
    -Explain how total costs can be divided up in different ways and how they can be applied to managing the Supply Chain;
    -dentify how better cost information can be used to create more value.
    -Identify the challenges that Internationalization presents to Logistics Management;
    -Analyze the structure and management of a Global Logistics Network.
    -Introduce Time-Based competition definitions and concepts;
    -Show how the lead time needs to be managed to serve customer expectations;
    -Explain how organisations compete through responsiveness.
    -Explain the processes by which material flow is planned and executed within a Focal Firm and between Partners in a Supply Chain;
    -Explain the initiatives that have been developed to overcome poor coordination in Retail Supply Chain.
    -Explain how Just-In-Time can be used to avoid the Build-Up of Waste within and between Supply Chain Processes;
    -Introduce the Concept of the Agile Supply Chain as a Broad-Based Approach to Developing responsiveness advantages;
    -Explore the Challenges of Coping with Volatile demand situations;
    -Explain how capabilities can be developed and specifically targeted at thriving in conditions of Market Turbulence.
    -Explain the need to coordinate processes, and the opportunities for collaboration between partners within Supply Chains;
    -Introduce a range of options for Buyer-Supplier Relationships;
    -Describe the Spectrum of Supply Relationships.
    -Value contributions that procurement can make to the Supply Chain;
    -What procurement does or the Basic Procurement Process, Strategically, Tactically and Operationally;
    -Four Operating Principles for good procurement practice aimed at leveraging supply market value;
    -Align Internally before turning Attention Externally
    -Involve procurement early and completely to develop category strategies
    -Focus on total cost of ownership, not just price
    -After the order has been placed, the harder work of supplier relationship management begins;
    -The new Talent Profile for Procurement Professionals.
    -Collect together the Four Major Changes that are impacting on Supply Chain Strategies (the what);
    -Identify how management of the Supply Chains of the future will be affected by the advance of new structures and approaches to aligning the organisation, external partners and management development;
    -List key issues in managing the transition towards future Supply Chains.
  • Practical experience
    Use of Video Cases; Written Cases; Simulations and Industrial Visits.
  • Entry requirements
    1st Degree or Equivalent Qualification
  • Academic Title
    Diploma-Postgraduate in Logistics and Supply Chain Management (Quad Credit)
  • Course description
    Course Contents, Concepts and Issues


    Introduction to Logistics, the Supply Chain and Competitive Strategy

    *      Supply Chain Management vs. Logistics

    *      Understanding the Issue of Competitive Advantage in Logistic and Supply Chain Management

    *      Transformation of The Supply Chain to Value Chain

    *      The Objectives of Logistics Management

    *      The Supply Chain vis-a-vis Competitive Performance

    *      The Changing Competitive Environment


    The Link between Logistics and Customer Value

    *      The Marketing and Logistics Interface

    *      Delivering Customer Value

    *      Defining Customer Service

    *      The Impact of Out-Of-Stock

    *      Customer Service and Customer Retention

    *      Market-Driven Supply Chains

    *      Customer Service Objectives

    *      Setting Customer Service Priorities

    *      Setting Service Standards measure


    Determining Logistics Costs and Performance

    *      Logistics and the Bottom Line

    *      Logistics and Shareholder Value

    *      Logistics Cost Analysis

    *      Total Cost Analysis

    *      Direct Product Profitability

    *      Cost Drivers and Activity-Based Costing (ABC)


    Developing a Responsive Supply Chain

    *      Product ‘Push’ vs. Demand ‘Pull’

    *      The Japanese Philosophy

    *      The Principles of Agility

    *      A Route Map to Responsiveness


    Strategic Lead-Time Management

    *      Time-Based Competition

    *      The Concept of Lead Time

    *      Logistics Pipeline Management

    *      The Lead-Time Gap


    Analysing the Synchronous Supply Chain  

    *      The Extended Enterprise and the Virtual Supply Chain

    *      The Role of Information in the Virtual Supply Chain

    *      Implications for Logistics

    *      ‘Quick Response’ Logistics  

    *      Production Strategies for Quick Response

    *      Logistics System Dynamics

    *      Collaboration in the Supply Chain

    *      Vendor Managed Inventory


    Global Pipeline Management

    *      The Trend towards Globalization in the Supply Chain

    *      Gaining Visibility in the Global Pipeline

    *      Organizing for Global Logistics

    *      Thinking Global, Acting Local


    Risk Management in the Supply Chain


    *      The Vulnerability of Supply Chain

    *      Supply Chain Risk Profile

    *      Managing Supply Chain Risk

    *      Achieving Supply Chain Resilience


    Overcoming the Barriers to Supply Chain Integration

     Developing Logistics Vision

    The Problems with Conventional Organisations

    Developing the Logistics Organisation

    Logistics as the Vehicle for Change

     Bench marking


    Dealing with Network Competition

    The New Organisational Paradigm

    Managing the Supply Chain as a Network

    The Supply Chain of the Future

    Seven Major Business Transformations

     The Implications for Tomorrow’s Logistics Managers

    Supply Chain Orchestration

    From 3PL to 4PL ™

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