This course covers the complete spectrum of total quality, from systems and tools to the development and motivation of people across an organisation. It is unique in the way it integrates subject areas that are rapidly becoming more inter-related within organisations.
You will benefit most from this course if you are an existing or prospective quality manager, or if you are responsible for the management and
development of the quality systems that exist across the public sector, service and manufacturing industries.
If you successfully complete the course and have suitable experience, you will be able to apply for full membership to the Chartered Quality Institute (CQI).
The course has been developed around the expertise of staff in the division, which is recognised by the CQI as a Centre of Excellence for Quality in
Education. We also benefit from a strategic alliance with the Welsh Quality Centre (WQC) who deliver the Module entitled ‘EFQM Excellence Model’. Candidates eligible to complete this module at the WQC will study the remainder of the programme at the University of Glamorgan.
You will complete six taught modules and a dissertation.
The modules are:
* Business Law
* Research Methods and Professional Development
* Corporate Management Systems
* Quality Techniques and Analysis
* Project Management and Techniques
Option modules are:
* Environmental Management
* EFQM Excellence Model
How To Study
If you are studying full-time you will spend 12-14 hours per week in lectures, seminars and tutorials. Modules are studied in blocks on two days a week, so that two modules are completed every nine weeks. For part-time students, the commitment is around six to eight hours on one day
per week, with one module completed every nine weeks. For each module you will usually have to complete two assignments based on case studies
or workplace scenarios, and an examination. There will be group work, recommended reading and tutorials each week. Your final dissertation
will be based in industry. Assessment is through a balance of examinations and assignments.
The MSc in Total Quality will progress intellectual development through independent research and the application of appropriate models and theories to quality management. Graduates are likely to occupy senior management positions within organisations.