Duration:5 DaysCourse Contents, Concepts and IssuesPart 1: Contribution of Good Customer Service to Organisation’s Mission and Vision Establishing Good Strategy Policy Benchmarking and Good Practice in Customer Care; Balanced Scorecard; Internal...
Diploma - Postgraduate in Client or Customer Care By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
Diploma - Postgraduate in Anti-Dumping and Anti-Subsidy Course Programme for Anti-Dumping and Anti SubsidyTrade and the Global EconomyTrade and the Global EconomyThe role of international trade in economic development, sustainability and growthOpenness and productivityThe...
Diploma – Postgraduate – in International Petroleum – Oil and Gas – Marketing Management What to Expect?
Delegates will gain expertise in
general and specific marketing issues;
Will be able to design and
implement an effective marketing strategy;
Graduate Certificate/Diploma in Events Management This new course aims to provide students with the skills required to enter a career in events management Content
Events Management emerged as a distinctive sub-discipline of leisure, tourism and marketing and...
Graduate Certificate in Publishing This programme provides an introduction to the world of publishing for graduates. It will enable you to gain specialist knowledge and skills required for entry into the field of publishing. Studies in core subject areas will also...
Study mode: At the institution
+ Information by E-mail
See more |