Category:Customer Service
Study mode:Distance
Retail Management Course - Certificate | Diploma | Advanced Diploma There are certain skills you need to manage a retail outlet. Our Retail Management course is designed in conjunction with major retailer’s and helps you learn the skills you need quickly and conveniently....
Category:Customer Service
Study mode:At the institution
Duration of course: One year Course days are Monday to Friday 9.30 – 3.30 What does it include? - Preparing good customer service - Impression and image - Delivery customer service - Handling customer service problems - Developing and improving customer services...
Category:Customer Service
Study mode:Distance
At the end of this course successful learners will receive a Level 2 NCFE Award certificate of achievement. That means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England,...
Category:Customer Service
Study mode:At the institution
General information The customer service apprenticeship is available for learners aged from 16-65 who are employed in a customer service environment for a minimum or 16 hours a week. College attendance is on a day-release basis and assessment will take place...
Category:Customer Service
Study mode:At the institution
Advanced Apprenticeship in Customer Service General information The customer service advanced apprenticeship is available for learners aged from 16-65 who are employed in a supervisory customer service environment for a minimum of 16 hours a week. College attendance...