Category:Customer Service
Study mode:At the institution
Diploma - Postgraduate in Client or Customer Care By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit...
Category:Customer Service
Study mode:At the institution
Duration of course: One year Course days are Monday to Friday 9.30 – 3.30 What does it include? - Preparing good customer service - Impression and image - Delivery customer service - Handling customer service problems - Developing and improving customer services...
Category:Customer Service
Study mode:At the institution
General information The customer service apprenticeship is available for learners aged from 16-65 who are employed in a customer service environment for a minimum or 16 hours a week. College attendance is on a day-release basis and assessment will take place...
Category:Customer Service
Study mode:At the institution
Advanced Apprenticeship in Customer Service General information The customer service advanced apprenticeship is available for learners aged from 16-65 who are employed in a supervisory customer service environment for a minimum of 16 hours a week. College attendance...
