Category:Customer Service
Study mode:At the institution
Duration of course: One year Course days are Monday to Friday 9.30 – 3.30 What does it include? - Preparing good customer service - Impression and image - Delivery customer service - Handling customer service problems - Developing and improving customer services...
Category:Customer Service
Study mode:At the institution
General information The customer service apprenticeship is available for learners aged from 16-65 who are employed in a customer service environment for a minimum or 16 hours a week. College attendance is on a day-release basis and assessment will take place...
Category:Customer Service
Study mode:At the institution
Advanced Apprenticeship in Customer Service General information The customer service advanced apprenticeship is available for learners aged from 16-65 who are employed in a supervisory customer service environment for a minimum of 16 hours a week. College attendance...
Category:Marketing Strategy
Study mode:At the institution
MSc International Marketing Strategy The MSc International Marketing Strategy is designed to develop academic knowledge and practical skills in the area of International Marketing, which will help graduates to achieve professional excellence in both academia and...
Category:Marketing Strategy
Study mode:At the institution
Strategic Marketing Management Master in Science The MSc Strategic Marketing Management degree aims to develop a strategic marketing focus and link it to the strategy process within an organisation. It concentrates on external issues but also links these to the...
Category:Advertising
Study mode:At the institution
MA / PGDip / PGCert Publishing MA / PGDip / PGCert
The MA in Publishing is respected throughout the world. The course gives a solid knowledge of publishing processes and their management, and provides scope to develop specialist skills required for career...
Category:Merchandising
Study mode:At the institution
MA / PGDip / PGCert International Publishing MA / PGDip / PGCert
The MA in International Publishing is a good choice for students who may already be working in publishing but want to increase their knowledge of international publishing management and issues...
Category:E-Commerce
Study mode:At the institution
MSc Agent-Based Computational Economics and E-Markets This Degree Scheme aims to provide the student with a computational or algorithmic approach to the micro economics of the new IT based economy. The student will obtain the core concepts in the micro economics...
Category:Public Relations
Study mode:At the institution
MA/PgDip/PgCert Public Relations The role of public relations in modern society has never been greater. As more media platforms are launched with fewer journalists, the opportunities for skilled PR professionals continue to grow.
If you work in PR already,...
Category:Public Relations
Study mode:At the institution
MSc/PgDip/PgCert International Events and Conference Management The course is for those who want an in depth understanding of the events, conference and hospitality industry for a career as a manager or specialist in this area.
It attracts people from all...
Category:Merchandising
Study mode:At the institution
Design and Branding Strategy MA The course aims to prepare students from design and other creative disciplines to design innovative strategies and act as a catalyst for change in the design, branding and related professions, businesses, education and other organisations....
Category:Public Relations
Study mode:At the institution
Public Relations, BA Hons To develop in students the knowledge and skills needed to operate in a public relations role within organisations
To enable students to appreciate and absorb the analytical, critical, creative, intellectual and diverse range of expertise...
Category:Marketing Communications
Study mode:At the institution
Advertising and Marketing Communications, BA Hons This programme concentrates on the skills and techniques associated with the specialist area of advertising and marketing communications. The focus is on preparing students for employment in management positions...
Category:Public Relations
Study mode:At the institution
Public Relations, Executive MA This is an Executive Programme designed for those already working in public relations (PR). It takes place over two years and is delivered on Thursday evenings and all day Friday monthly with an additional intensive three-day workshop...
Category:Public Relations
Study mode:At the institution
Events Management, MA The events industry is a dynamic and rapidly growing sector, incorporating both the commercial and creative aspects of business.
As increasing numbers of organisations invest in live communications to create experiences for customers,...
Category:E-Commerce
Study mode:At the institution
Internet Technology and E-Commerce, MSc An advanced programme of study involving distributed programming, software technologies and architectures and e-commerce concepts and strategies for building internet-enabled e-commerce systems.
The main tasks facing...
Category:Marketing Strategy
Study mode:At the institution
Strategic Marketing, MA The aim is to advance an individual's marketing skills and understanding to meet the competitive challenges of the marketplace. This programme is run as a twin Master's degree programme alongside MA Strategic Marketing Communications and...
Category:Marketing Strategy
Study mode:At the institution
Strategic Marketing Communications, MA The aim is to advance an individual's marketing skills and understanding to meet the competitive challenges of the marketplace. This programme is run as a twin Master’s degree programme alongside MA Strategic Marketing and...
Category:Marketing Strategy
Study mode:At the institution
Strategic Marketing (Executive Track), MA The programme aims to advance an individual's marketing knowledge, skills and understanding to meet the increasingly competitive challenges of the marketplace. This is an executive programme designed for marketing professionals...
Category:Public Relations
Study mode:At the institution
Publishing & the Creative Economy MA It will develop your creative skills while also giving you an overview of how to manage the industry effectively within the creative economy. What will you study?
By the end of the course, you will be equipped with the leading-edge...
